Shipping policy

Big Green Bear

 

Shipping Policy | Big Green Bear

At Big Green Bear, we believe your focus should be on your next adventure, not on calculating complicated shipping costs. That’s why we’ve simplified our shipping to be as straightforward as the trails you hike.

Fast Reliable & Secure Delivery

Big Green Bear offers a flat-rate shipping policy for all orders, regardless of item quantity or weight [1]. While most inventory ships from the U.S. within 3-5 business days, some specialized items are dispatched from China in 10–15 business days, with specific delivery estimates provided at checkout [1]. Read the full policy at Big Green Bear.

We know you’re eager to get outdoors. Our team works hard to process and ship your order quickly so you don't have to wait.

  • Processing Time: All orders are typically processed within 1-3 business day.
  • Delivery Timeframe: You can expect to receive your items within 3-5 business days after shipment from U.S.
  • Delivery Timeframe: You can expect to receive your items within 10-15 business days after shipment from China.
  • Tracking Included: Once your order hits the road, we’ll email you a tracking number so you can follow its journey to your doorstep.

Shipping Destinations

Currently, we ship to all addresses within the [ United States]. We use reliable carriers to ensure your gear arrives safely and on time.

Missing or Delayed Packages?

If your order hasn’t arrived within the expected 3–5 day window, please reach out to our support team at support@biggreenbear.com. We’ll jump on the trail to track it down for you immediately.

Shipping holidays

Packages do not ship from our distribution centers on weekends or the following U.S. holidays:

  • New Year's Eve
  • New Year's Day
  • Martin Luther King Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day


Additional shipping holidays for those with PO/APO/FPO and DPO addresses:

  • Columbus Day
  • Veterans Day

Ready to gear up? Browse our Latest Hiking Collection and take advantage of our flat-rate shipping today!